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Sunday, 6 June 2004  
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Public servants to set IT training for improved efficiency

by Don Asoka Wijewardena

The public will soon have the opportunity of obtaining documents such as copies of title deeds, birth certificates and marriage certificates from Kachcheris, 22 District Secretariats and 327 Divisional Secretariats within a few minutes as all District Secretaries, Divisional Secretaries, Land Registries and their staff will be trained in Information Technology to deliver effective public service.

The Minister of Public Administration and Home Affairs, Amarasiri Dodangoda, told the "Sunday Observer" that his Ministry had formulated a plan to promote utilisation of modern IT at all Kachcheris, Divisional Secretariats and District Secretariats to improve the staff so they can deliver a better and effective public service. He emphasised that due to long delays in obtaining necessary documents from state institutions, many people are inconvenienced as they are forced to make several visits to these institutions to obtain their documents.

Minister Dodangoda pointed out that apart from Sri Lankans, foreign investors had also been discouraged to invest in Sri Lanka due to persistent delays in obtaining the relevant documents from these institutions and added that the introduction of IT would eliminate unnecessary delays in issuing documents to the public. He added that he had taken the initiative to make the public service more efficient, catering to public development requirements.

The Minister further noted that his Ministry had prioritised the introduction of IT, which would ensure an efficient and effective public service, responsive to the aspirations of the people and national priorities identified by the UPFA government. According to Minister Dodangoda, after Independence the public administration machinery had proceeded without any changes, with obsolete rules and regulations and had become a barrier for the accelerated economic development process of the country.

To successfully implement the programme, a committee comprising Director, Human Resources Unit of the Ministry of Public Administration, Director, Training Institute of the Ministry and Secretary to the Ministry of Public Administration will be appointed shortly.

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