In brief

First semi - annual draw for SMART Bonus

Sri Lanka Telecom Mobitel, the National Mobile Services Provider held its first semi annual SMART Bonus draw for their valued SMART users recently.

Through the draw, the company aims to reward and enhance the value for their Pre Paid customers, providing them with special offers as well as giving them the opportunity to be eligible to win 3G capable phones.

The winners were awarded 15 Sony Ericsson K 810i 3G phones, 50 Nokia 6151 phones, 65 SMART connections, 50 Recharge cards worth Rs. 1,000 and 100 HOT IDD cards.

Speaking on the benefits of SMART Bonus, CEO, Sri Lanka Telecom Mobitel, Suran J. Amarasekera said, “I would like to congratulate the winners of the SMART Bonus draw for their participation and more so for their loyalty.

We launched the first and only loyalty program for the Pre Paid segment through SMART, which created waves across the Pre Paid segment in Sri Lanka, offering value that is unmatched.

SMART Bonus, which is a youthful and dynamic product, is yet another customer centric innovation, with a multitude of benefits where SMART users are eligible for rewards.”

The qualification criteria for the draw comprised customers who have accumulated over 600 points from December 2, 2007 to June 2, 2008.

An SMS was sent to the qualifiers informing them prior to the draw of their selection.

Qualifiers for the draw were able to enjoy multiple chances of being picked as a winner, with every 600 SMART Bonus points being equal to one try at the draw.

The draw helped to increase the awareness of SMART Bonus among SMART users and potential users, encouraging the increase in usage.

HNB opens 171st customer centre

Hatton National Bank (HNB) Chairman Rienzie T. Wijetilleke opened the 171st Customer Centre in Katharagama.

“HNB attributes much of its fame to being the only private commercial bank in Sri Lanka that has dared to venture upon unprofitable ground, when no other bank would,” said Wijetilleke. “This is not our first advance into rural territory; the Bank has a world of experience in taking banking services to the rural masses by way of the Gami Pubuduwa program.

The new branch is a full-fledged customer centre that is ready to provide locals with a complete range of banking services.

Janet revolutionises facials

Janet Ayurveda has made a revolutionary move to change the ‘face’ of facials for women the world over.

The newly launched ‘Janet Facial Kit’ brings the salon right into your home in an easy to use do-it-yourself seven step treatment kit. The Janet Facial Kit comes in three variants to suit all skin types, pimples out for oily skin, Vitamin E for dry skin and fair skin for a blemish free, fairer complexion.

Each kit contains the seven components for an ideal facial and has detailed instructions for the complete home facial. They include cleansers, exfoliates, pore cleaners, a facial mask and everything in between.

This ensures you get a salon-class facial with all the elements when you use a Janet Facial Kit. “The ‘facial kit’ product line has been rigorously researched and developed through scientific clinical studies conducted by qualified Ayurveda doctors using State-of-the-art technology.

The products have been tested overseas for skin sensitivity and have passed all tests for dermal irritation,” said Janet Balasuriya.

HR development training program

B Connected Event Management, Recruitment and Office Support Services will hold the HR Development Training - Social Business Etiquette program on Thursday, July 10, from 9.00 a.m. to 5.00 p.m. at the Hotel Galadari.

Aimed at Senior Managers, Financial Advisors, Administration Officers, Investment Brokers, Marketing Managers, Executives, Front Office and Secretarial Staff and Customer Care staff, the training session promises to be an enjoyable experience with Dila Hettiaratchy, a successful free-lance trainer, who specialises in Business Etiquette, Customer Service, Presentation Skills, Interview Skills and Personal Development.

Workshop on sales and marketing

Nishuda global trainings in conjunction with SLIM will conduct a one day workshop on Sales and Marketing on July 25 and a CEO Forum on July 18 at the Ceylon continental Hotel.

The workshop will further cover objection handling methods, strategic negotiation skills and advanced closing techniques. It is targeted at Sales Managers, Key Account Managers and Sales Executives, working across different industries.

Invest your funds to optimise returns

The Society of Certified Management of Accountants of Sri Lanka (CMA) has organised a seminar on “Invest your funds to optimise returns” on Tuesday, July 8, from 2.00 - 5.00 p.m. at the Cinnamon Grand Hotel.

The seminar is targeted at Companies and Individuals who seek to optimise return on investments. The seminar would cover topics on a range of investment opportunities available and will enable participants to gather knowledge to enlarge their investment horizon.

Spot the smart service seconds

The inspirational customer service trainer Dhammika Kalapuge will conduct a one-day program titled ‘Spot the smart service seconds’ on Tuesday, July 15 at the Ceylon Continental Hotel.

The program aimed at all levels of staff at customer interaction points in the corporate sector and small and medium scale enterprises will give an insight to perform effectively through service excellence in a challenging environment.

The program will educate the participants on how to manage each service second to create a memorable experience.

The facilitator Dhammika Kalapuge has a reputation for conducting inspirational programs locally and overseas.