A new product by Suntel

SME sector to benefit from Auto call management service by Suntel Limited launched its newest product extension on Biz Pack called 'Auto Call Management Service'.

This enables, small to medium businesses for automated welcome of a caller based on a user friendly pilot number and call transfer services based on the option selected.

This added feature does not require any equipment to be placed at the customer premises and is managed by hosted services based at Suntel.

This enables Suntel to offer feature enriched services without any capital cost for the client.

Suntel introduced this new feature as a value added package to the existing Suntel Biz Pack.

Suntel biz pack is the most economical solution for growing small and medium businesses who wants hassle free communication, totally managed by Suntel. The business can enjoy a lower call tariff rate whilst enjoying features such as call transferring between branches or locations with a short code, free of cost.

Now the user can get a new Suntel phone number to operate as the main phone number and publish that particular number for all incoming calls.

The user has the possibility of routing incoming calls to different locations/branches or departments of the business based on the requirement. Director Marketing and Sales, Suntel Ltd., Hasitha Abeywardena, commented, "Suntel Auto Call Management Service, which is the latest value addition to our Biz Pack package is specially designed for growing SMEs, with no capital outlay on equipment and not requiring to maintain them, frees the business user to focus on his business rather than saddle up with managing infrastructure. With current economic situation we increasingly intend to offer such value added services without capital costs for our customers".

"Suntel is pleased to introduce Auto Call Management Service, a service that will give you the ability to publish only ONE phone number, which you can assign as your main phone number and then you decide which of your devices will ring and also where you will direct the calls," added Abeywardena.

Suntel is a joint venture company that brings together the resources and expertise of Swedish telecom giant Overseas Telecom AB, Metrocorp (Pvt) Ltd., Townsend Limited of Hong Kong, the National Development Bank, and the International Finance Corporation (IFC), a member of the World Bank Group.