Reconnections, cause for concern:
Irresponsible acts by LECO
While this good work is being carried out by the CEB, a few employees
are trying to tarnish the good image that is being created in the
institution under the guidance of Minister Ranawaka.
The LECO, a subsidiary of the CEB, is said to act in an irresponsible
manner when it comes to reconnections. A recent incident points in this
A resident of Pepiliyana had failed to pay his 'red letter bill' on
time and his power supply had been terminated in the morning. He had
gone to the LECO office in Nugegoda opposite Yamuna Tours and paid the
arrears and reconnection fee around 11.45 a.m.
After paying the penalty, he had met the Electrical Engineer who had
faithfully promised that the connection ( AC No: 0706771109) would be
restored before 6.00 p.m.
However, his connection had been restored only around 8.15 p.m. That
too, only after over 10 calls were made to the Boralesgamuwa office by
the customer who had to remain in total darkness even after making the
LECO officials who carry out disconnections make it a point to write
the time of the disconnection. However, this does not happen when the
reconnection team arrives as there is no endorsement for the customer.
"This is a loophole the reconnection team exploits," the above
In addition, LECO which accepts foreign-based bank credit cards, do
not honour the credit cards issued by some leading local banks, creating
a major hardship to the customer.
Subsequent to the media conference, when this matter was taken up
with the General Manager of the CEB, her lukewarm response was that
"these things could happen".
However, members of the public who are now changing their attitude
towards the CEB from negative to positive expect more responsibility
from the CEB.
In contrast, if a telecom line is disconnected, when the bill and
fine are paid, the connection is restored within an hour. The National
Water Supply and Drainage Board too reconnects water supplies before
However, it's sad to note that LECO, a subsidiary of CEB, is acting
in this manner when the Minister is taking a lot of pain to create a
better image for the CEB.
Officials should probe this matter and ask the reconnection party to
act more responsibly as a person may be able to bear the loss of a water
connection or phone connection for a day, but cannot get by without
power, especially at night.