SLT bags 'World Class Award'

Sri Lanka Telecom (SLT) won an award at the World Class Global Performance Excellence Awards 2015 (GPEA). SLT was among the fourteen organizations from the Asia Pacific region that received the 'World Class Award' which is the highest recognition given under GPEA. SLT was the only organization to be awarded the World Class Award under the 'Large Service' category.

The awards were presented at the annual Asia Pacific Quality Organization (APQO) International Conference on Quality in Shanghai, China recently.

General Manager, Quality Assurance, SLT, Prabath Kulathunge received the award on behalf of SLT from Chairman, APQO and the GPEA Executive Committee, Charles Aubrey.

The GPEA recognizes exemplary companies with world-class performance among the Asian and Pacific Rim countries. The GPEA has been modelled after the US Malcolm Baldrige Performance Excellence Award and the European Foundation for Quality Management Award which are benchmarks for quality.

General Manager Kulathunge said, "SLT is very proud and happy about the latest accolade won by our company, which emphasizes our commitment to quality and performance. Quality is a key area that we continue to focus on, to stand apart from the rest and to ensure that customers are guaranteed value for money."

The GPEA is organized by a non-profit organization, the APQO and is a strategic enabling tool for global performance excellence. The award evaluates organizations on a wide criteria including leadership, strategic planning, customer focus, measurement analysis and knowledge management, workforce focus, operations focus and results.

The GPEA helps to strengthen the strategies and performance of organizations to succeed in the fast evolving global market place. The GPEA process promotes awareness in performance excellence as an increasingly important tool in competitiveness towards global business success and sustainability.