Rule by respect, not fear
Whether
you are the CEO of a large conglomerate or the General of an Army,
discipline is a serious issue that no good leader will want to take
lightly. At some point, someone in your organisation will not follow the
rules or guidelines. The right decision in such a situation will make
the difference between success and failure.
You must properly discipline those who break the rules for the health
of your organisation. However, properly disciplining your followers is
easier said than done, and it is a delicate issue that you will want to
manage intelligently.
You cannot afford to get too friendly with your followers. If you are
too close to employees, you may find it difficult to take action against
someone in your team who has broken the rules or violated policies. For
example, if someone is constantly being late despite warnings, you must
take a decision quickly without allowing it to set a bad precedent by
default.
Strong bond
First, a leader should never become too close to any of his
followers. While you have to create a strong bond with the entire team,
there are certain dangers involved in becoming too friendly with any one
person for reasons other than sheer performance.
There is a danger that such a person may think that he can break the
rules and still get away with it. Unfortunately, this happens all too
often. If a business leader fails to discipline a person because of a
close relationship, what typically happens is that other members of the
team will notice it and become resentful. If they feel that one person
can get away with anything, they will think they can do likewise.
No one should be above the rules, not even the leader. If they do
wrong, they should be subjected to the same disciplinary action that is
meted out to other employees. This creates a fair environment where
everyone feels equal. The way you discipline your followers is
important. You should not be to be too harsh if it is not necessary.
If you do this, your followers will fear you. You should never make
your followers to fear you. You should expect them to respect you. You
shouldn't discipline your followers in a way that makes them resentful.
They should understand why they are being disciplined and what value
discipline creates for the business and vice versa. Explain to them what
can happen when they don't follow rules - show them the negative
implications on the entire operation. It is never a good idea to
discipline out of anger or deal with such issues or people emotionally.
Don't be seen as weak
Being a leader can be stressful, as the decisions you make will have
an effect on the lives of the people who follow you. However, don't
discipline your followers too lightly either. If you do, it will send a
message that you are a weak leader who is not serious about your
employees following the rules.
Make sure that you discipline them in a way that will earn their
respect. All employees should embrace and live by the same standard of
discipline. No one should be exempt, not even the the leader. An
organisation set up like this, will succeed, because everyone will work
at the same level of efficiency.
Great leaders should not rule by fear, but always rule by respect.
Fulfilling relationships are very important for everyone. But there are
significant differences being professionals and friends, and being
professional friends. Professionalism is key to any relationship in the
workplace.
Your life outside work should be considered fully separate from your
life at the office.
It would be very easy to side with your friend in a dispute, but as a
manager, you need to hear both sides during employee conflicts. Don't
get too close to someone which will make you unable to remain unbiased.
Building a high performing organisation is not an easy task yet an
endless critical business need to succeed.
Leaders should mirror the behaviour and level of discipline they
expect from subordinates. In the modern environment there is no better
way to make people accountable and obligated. |