HNB - 'The Best Retail Bank' for eighth time

Hatton National Bank (HNB) won 'The Best Retail Bank' in Sri Lanka award at the 'Asian Banker' International Excellence in Retail Financial Services 2016 at the awards ceremony in Hong Kong recently.

This is the eighth time that HNB has won the award.

The award for the Best Retail Bank was contested by over 250 banks from 42 countries and is one of the most exclusive and sought after awards for any top ranking bank to win as it recognises outstanding institutions in retail banking for their strong vision, profitable performance and market leading propositions.

DGM, SME and Retail Banking, Thimal Perera who received the award on behalf of HNB said, "Our financial performance despite the challenging macro economic environment within which we operate, our customer centric approach in everything we do, our accessibility through our strong brick and mortar footprint and our concurrent leadership in state-of-the-art digital channels and provision of banking solutions to varied socio-economic segments have all been factors in our victory."

MD and CEO, HNB, Jonathan Alles said, "Recognising HNB as 'The Best Retail Bank' by the 'Asian Banker' magazine is ample testimony to the ability and dedication of the HATNA family to deliver unparalleled customer service and experience while constantly pushing the bar of innovation."

"Winning the award for the eighth time is a validation of HNB's ability to transcend simple transactional banking into developing richer and deeper bonds with customers, thereby enabling the Bank to influence the economic and social progress of every Sri Lankan while being a partner in the development and progress of the nation," he said..