24-hr hot-line for railway commuters [December 31 2010]

Sri Lanka Railways has introduced four telephone hot-lines for the convenience of train commuters to seek assistance and to be used during difficulties, said the Sri Lanka Railways Planning Director Vijaya Samarasinghe.

He said the hot-lines are on 24-hours and the commuters can call in emergencies taking place in trains or at railway stations.

The hot-line to be used by the public in an emergency is 011-3135202, for details on  train services 011-2434315, for public views and proposals regarding railway services 0714393102 and 011-2347988 for  emergency security problems inside trains.