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Sunday, 3 February 2002 |
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Business | ![]() |
News Business Features |
Forbes brews tea in cyberspace Forbes and Walker Tea Brokers recently entered the information superhighway with the launch of 'forbestea.com', a digital repository for tea brokering information that puts the traditional cuppa firmly online. Described as a first in Sri Lanka and possibly in the world, the custom-designed website presents round the clock and instantaneous market information from Sri Lanka and other international tea markets. The site is being hailed as a timely and essential tool, useful to local tea buyers who can benefit from the availability of the weekly auction catalogue online, and especially overseas buyers who will appreciate the availability of this vital information regardless of time zones or proximity without delay. A secured Intranet within the website allows buyers, plantation companies, and estates to view their transactions with the broker. By moving key customer service processes to the Internet, the customers are empowered with a powerful tool to access accurate information wherever and whenever they want. The site also presents rich information on tea cultivating processes, tea grades, tea tasting terminology and the story of Ceylon Tea. 'Forbestea.com' was designed and developed by TCC Solutions, a progressive software company which blended its competence in technology and tools and its commitment to customer satisfaction with the needs of the customer and business requirements, when setting up the site. The website, though a novelty in the trade has been well visited with a record number of hits both in Sri Lanka and overseas. |
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