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| Sunday, 7 December 2003 |
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Oracle to improve IT industry Oracle Corporation will open a Liason office in Sri Lanka early next year to improve its services to its customers in Sri Lanka, said Senior Director of Oracle Corporation Asia Pacific Division Adaire Fox Martin. She said the IT industry in Sri Lanka is important to Oracle and we have been servicing the Sri Lankan market through our valued partners JKCSMIT and DMS. At present the government and the Industry are taking steps in the right direction to develop the ICT industry." There is a planned approach to achieve the governments vision of e-governance." There is a urgent need to grow the ICT community as there are only about 4000 ICT professionals in the country, but their standards are high. e- government helps the government reach out to each and every citizen of the country. Tomorrow's governments will be e-governments. A successful e-government is an extended enterprise that electronically integrates suppliers and partners at the backend, with citizens and businesses (i.e., customers) at the front end. The only way to accomplish this integration is through effective use of Internet technologies in a three-tier architecture. Oracle has a complete Internet solution, tailor-made for the public sector that runs on most operating systems, including Microsoft Windows NT, UNIX, and Linux, as well as on mainframes, she said. "Oracle was earlier known as a database company but it is only one element. With the advent of the Internet and related technologies, more and more citizens are realizing the benefits of accessible information and services, and are demanding those benefits from their governments. These citizens fully understand self-service and electronic commerce, and want one-to-one relationships and customized services and responses in real time. Governments are embracing Web-based applications to seek new solutions to knowledge-based communities, in essence transforming themselves into e-governments focused on connecting citizens with federal, regional, state, and local government agencies. It is a model in which services are available from an integrated, seamless source, regardless of the agencies involved. Governments want to use proven business applications that meet their unique requirements. As a longtime strategic partner of governments worldwide, Oracle has developed 100 percent internet-based solutions to assist agencies ranging from law enforcement to public administration to national defence in moving to efficient e-government operations. Located in more than 145 countries, Oracle has over 2,000 professionals around the globe dedicated solely to public sector. These professionals are working with governments at all levels to leverage proven and successful technology solutions already in use within other government agencies. Oracle began its long history with the government sector, and today enjoys the longest continuous working relationship with the public sector than any other software vendor in the world. Regarding applications she said That every country has different needs and requirements which depend on several elements but there are standard processes at the core level. We adhere to good practices at all times. For example when we are doing a financial management system our guideline is the best practices based on the world bank's standards, the blue book. Martin said "that a good proportion of Oracles revenue comes from government agencies and the first client was CIA followed by USA Navy. Employing an e-government methodology will enable government departments and agencies to work together more closely to develop better internal networks, to allow the back office to meet the internet, and to offer electronic gateways for constituent access: kiosks, one-stop shops, phone, mail, and the like." How does a government modernize into an E-Government? Internal focus shifts to citizens, businesses, suppliers and employees; administrative tasks become self-service-oriented; transactions lead to business applications; and local outlook expands to a global one. Oracle and its partners can help federal entities transform themselves into modern and effective organizations that achieve these goals and even exceed their expectations. Attention to key issues, such as security, privacy, knowledge management, and customer/citizen relationships, is necessary for a successful transition to an e-government reality. (SG) |
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