24 hour emergency service

Charmaine FERNANDO

Today, one hardly has the time to care for one's own health amidst a busy lifestyle. In spite of being a South Asian country, we in Sri Lanka, have a much higher rate of life expectancy than that of our neighbours in the region. This could be attributed to the high standard of the national healthcare system and a high literacy rate. However this situation has also created a few problems. The increase in the elderly population and the tendency of the younger generation to relocate to greener pastures, leaving their parents to fend for themselves, is one of the newer social patterns that have woven themselves into the fabric of the culture of this country, which once had a tradition of parents being cared for by their offspring during times of ill-health and old age.

Dedicated staff

With the emergence of such trends, gone are the days when a visit to the hospital is the only way to get medical attention. MediHelp the 24 hour mobile medical service with its team of dedicated doctors, make home visits in emergency situations, and offer prompt and caring attention coupled with uncompromising quality in services and products. MediHelp offers a service with a difference with the unique concept that a patient feels psychologically more comfortable and at ease in their habitual environment at home. This in turn, is much more conducive to the effectiveness of the treatment, and is "half the battle won" in terms of the recovery process. The anxiety about parents left alone while children are on far off shores, can be greatly alleviated by the assurance of medical care in the comfort of the home, together with up to date equipment, professional attention, as well as qualified doctors and nurses just a telephone call away. In addition, catering to the corporate world, a busy executive can have a complete health check up with all laboratory tests in the comfort and convenience of his or her own office or home. It is no surprise that many business entities have registered their valuable staff members with MediHelp as a convenient solution to their medical requirements for both emergencies and non-emergencies. One must stress on some important issues involved in hospitalisation. While saving money and budget considerations may be the last priority in obtaining urgent attention for loved ones- it is nevertheless an added bonus for those availing themselves of the services of MediHelp, whose primary focus is on providing affordable and relevant healthcare attention and saving lives. A patient with a chest pain may think it is due to gastritis when in fact it is a heart attack, and thereby delay appropriate treatment which can lead to loss of life. On the other hand a patient not having a heart attack may admit himself to a hospital and end up with a huge medical bill unnecessarily. MediHelp could be the practical alternative to obtain the appropriate assistance in good time.

Immediate treatment

The stress of rushing a loved one in the middle of the night to hospital with an emergency situation can be comfortably handed over to MediHelp with just a phone call. The Team would be able to evaluate the urgency and gravity of the situation before applying the necessary responses in either supplying immediate treatment or transferring the patient to the hospital, in the care of a doctor, nurse and paramedic, sent with the MediHelp ambulance.

The MediHelp ambulance is fitted with the latest medical equipment to handle any emergency. Once a family has registered with MediHelp all members including the domestics and drivers are entitled to get treatment at home. MediHelp has a team of 20 doctors and 10 nurses. All doctors are MBBS qualified, registered, and have experience in intensive care while nurses have the experience to handle any medical emergency.