Ericsson MX - one launched

Metropolitan Communication Ltd (MCL)launched the new Ericsson MX-one IP-PBX server based communication system and a range of data switches and routing solutions in Sri Lanka. The new solutions provide enterprises a complete end-to-end data communication solution and cost effective IP telephony solutions said, the General Manager of MCL Anil Goonewardena.

Ericsson MX-One IP BPX is recognised as future of enterprise communications, he said. It is a server based communication system running on the open source Linux platform, with more than 500 advanced communication features and the power to connect the people across separate geographical locations. It offers complete mobility which means workers who are out of the office can be contactable and have access to information and systems at head office while on the move.

Director of MCL Roshan Tissera said that Ericsson MX One has combined both voice and data to work as a single network.

First the technology changed from analog to digital. Then computers went on to being networked and then internet came. Now the telecommunication industry has taken the technology of the internet and arrived at a converged solution, he said explaining the evolution of the technology.

Tissera said that today MCL is in a position to plan, design and implement the most advanced corporate communication solutions tailored to specific customer requirements using the most appropriate technology. Metropolitan will blend technology with applications, using its extensive experience to provide solutions that will lift business communication in Sri Lanka to a new level, he said.

Ericsson MX One shares the Ericsson MD110 PBX platform that has been successfully used for many years in defence communication networks, Srilankan Airlines and National Hospitals. MX-One enables to include mobile extension where the GSM mobile phone can be used as an extension of the corporate telephone system. This allows the one phone concept where the user be contactable on a single phone.

Solidus eCare Contact solutions can push caller related information to the call centre agent's desktop before the call is answered. It has a powerful interactive voice response system that can provide information to the callers automatically by accessing the data base and using text to speech technology. MTC has developed Sinhala and Tamil text to speech engines.