Eagle Insurance enhances call cost efficiency

Eagle Insurance PLC was recently connected to a superior total voice communications solution provided by Dialog Enterprise. Dialog Enterprise, an integrated business division of Dialog Telekom PLC, has provided Dialog7 Fixed Voice Solutions with state-of-the-art communication facilities at the Eagle Insurance's Head Office thus enhancing service delivery.

This solution provides a speedier and cost effective answer to all outgoing calls taken by staff at Eagle Insurance's Head Office in Colombo to all mobile numbers via the Company's fixed lines.

Besides boosting Eagle Insurance's communication facilities, the solution has already drastically reduced the cost of calls to mobile numbers substantially. In real terms, this translates to more than 30 per cent overall drop in the billing cost, thus exemplifying the ideal challenge for Dialog Enterprise to demonstrate its capability to deliver totally cost effective fixed mobile integrated connectivity solutions for Sri Lankan enterprises. CEO Dialog Fixed Telephony and Broadband Services Kavan Ratnayaka said, "This is yet another triumph for Dialog Fixed Line CDMA Telephony and our ability to cater to the changing demands of our customers. We are firmly convinced that our advanced technology resources enable us to meet these diverse demands. We are undoubtedly very happy to partner Eagle Insurance on this project, and are positive that our ICT solutions will not only deliver value results to its thousands of customers, but also be totally cost effective in the long run".

Deepal Sooriyaarachchi, Managing Director Eagle Insurance PLC said, "We are certainly very glad to have selected Dialog Enterprise as our technology partner for this project. A very cost effective, yet totally technically superior solution is probably the wish of any corporate in this day and age in Sri Lanka. We have found both these in Dialog's ICT solutions, and this will definitely enhance our information communication infrastructure facilities and contribute towards achieving our corporate objectives."