A customer phoned a call centre.

Customer: I've been calling 700-1000 for two days and couldn't get through, can you help?

Operator: From where did you get that number, sir?

Customer: It's on the door of your company.

Operator: Sir, those are the hours that we are open.

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A customer calls an electronics company.

Customer: Can you give me the telephone number for Jack?

Operator: I'm sorry, sir, we don't have anybody called Jack here.

Customer: On page 1, section 5 of the user guide I got from you, it clearly states that I need to unplug the fax machine from the AC wall socket and telephone Jack before cleaning. Now, can you give me the number for Jack?

Operator: Sir, that refers to the telephone plug on the wall.

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A customer called a motor insurance company.

Caller: Does your European Breakdown Policy cover me when I am travelling in Australia?

Operator: Does the product name give you a clue?

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A man called Directory Inquiries.

Caller: I'd like the number of the Argo Fish Bar, please.

Operator: I'm sorry, sir, there's no such place listed here. Are you sure that the spelling is correct?

Caller: Well, it used to be called the Bargo Fish Bar but the 'B' fell off.

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A man called Directory Inquiries and asked for the number of a knitwear company in Woven.

Operator: Woven? Are you sure?

Caller: Yes. That's what it says on the label - Woven in Scotland .

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Tech Support: OK. At the bottom left hand side of your screen, can you see the 'OK' button displayed?

Customer: Wow! How can you see my screen from there?

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