Remanufactured cartridges cost double than original cartridges

HP today announced findings that small and medium businesses (SMBs) who use remanufactured cartridges are likely to incur twice as much in total costs than if they were to use original HP monochrome LaserJet cartridges. The HP findings are based on the first Asia Pacific reliability comparison study conducted by independent tester QualityLogic Inc., the HP Toner Tool, and the print usage patterns of 2,500 existing high-usage SMB customers in Asia Pacific.

The Asia Pacific reliability comparison study by QualityLogic Inc. (QL Study, commissioned by HP) showed that remanufactured toner cartridges tested had reliability and page quality issues. One in four of all remanufactured cartridges tested in the QL Study exhibited reliability failures and almost one in three pages inspected were not acceptable for all uses.

The HP Toner Tool is a formulation which enables HP sales representatives to help customers compare the total cost of printing between using original monochrome HP toner cartridges and remanufactured cartridges. Here, it leverages key findings from the QL Study and takes into account replacement cartridge costs, localized labour costs for diagnosing and fixing problems, support costs, paper costs for reprints, as well as the actual print usage patterns of 2,500 existing high-usage SMB customers.

From the HP Toner Tool, it is found that SMBs in Asia Pacific who use remanufactured cartridges are likely to incur twice as much in total costs than if they were to use original HP monochrome LaserJet cartridges.