
Body language, a distinct competitive advantage
My recent observation on body language of young executives doing a
variety of jobs across various industries persuaded me to compare and
contrast communication and negotiation skills our nation has, relative
to the western world. I have seen in the recent past, the failure of
'great brains' due to communication skill gaps.
This time I decided to draw your attention on the importance of
non-verbal communication with the hope that it will help many to do a
self-assessment and come up with a plan to improve the power of
communication for greater success and be admired and respected. It's all
about visible communication for greater impact.
How do you pass judgement on others?
Ask yourself; don't you pass judgement, form perceptions and make
conclusions on people you regularly interact with on various physical
attributes such as appearance, body structure, dress sense and
communication style?
In the modern world, can you afford to have lack of focus on any of
these and expect to be differentiated and recognised? The definite
answer is no. Look around, the people who are successful and popular or
perceived to be successful are those who have the right body language.
Be it a politician, business leader, sales person, teacher, doctor or
any other professional who requires people's attention and a positive
response, effective body language is a key competitive advantage to
successfully encounter mounting competition. Each one of us has our own
unique body language; inherited or acquired and we get exposed to the
body language of others in our daily activities.
How you say it also matters
As soon as we are in contact with others we are communicating through
non-verbal signals. We would like those non-verbal signals to be
impressive. Most often in professional life, communication is all about
negotiation, transaction, motivating and leading or following, and in
social life it's comforting someone, entertaining, helping, assuring and
confidence building. To be effective you need to deliver messages
convincingly to achieve the desired outcome.
Body language is an unconscious reaction. Yet, the body language we
use decides to a large extent the quality of our communication; enhances
the intent and content of the message. The messages that your body sends
out is an indispensable element in social interaction.
Sadly, in most people, the body is not saying what they want it to
say. They think their body is doing one thing when in fact it is doing
the opposite or they are totally ignorant about it. It is like singing a
song without music. It just does not work!
You can use most parts of your body to communicate; try. Since most
of our communication is non-verbal, it's very important that we use
every part of our body to make our point.
Persuasive body language is especially crucial to sales or marketing
people.
However, it can be used in any social situation. People will be ready
to listen and believe what we have to say when we use confident and
persuasive body language. We will be more credible and reliable. We will
learn to communicate much more effectively by combining appropriate body
gestures with the words we choose and use.
To stay on top you need; memorable interactions. by learning how to
interpret the body language of others as well as ourselves, then we will
have more meaningful interactions. It can also help you avoid
misinterpretation, persuade others, attract members of the opposite sex
and increase your job performance or prospects.
The next time you are in a conversation, start analysing your own
body language. Pay attention to the unconscious signals you may be
sending.
Then begin to analyse facial expressions, movements and gestures used
by others. You'll be surprised at how much more you can learn about
yourself and others.
Believe me; mastering this skill will improve your meaningful
interactions in all situations across all stakeholder groups. Use it
correctly and achieve greater success in life. |