Dankotuwa Porcelain quality circle convention
Dankotuwa Porcelain, a pioneer in implementing the Japanese style
small group activity 'Quality Circles' held its convention at the
factory premises.
Quality Circles were introduced to Dankotuwa in 1990 and has been a
significant element in their employee-involvement program, which has
tapped the knowledge and creativity of entire workforce. Dankotuwa
Quality Circles have participated in international conventions in
Bangkok, Hong Kong, Sri Lanka, Singapore and Taiwan.
Dankotuwa was the second company in Sri Lanka to hold a company
Quality Circle convention in 1993.
Quality Circles originated in Japan in the 1960s and is credited with
having made vital contribution to the Nation's drive to improve quality
of products and services and also make use of the talents and knowledge
of its educated workforce.
Soon after World War II when Japan introduced American methods of
management, they were seen to create many problems as they were
dysfunctional in the Japanese culture.
Quality Circles commenced when Japan realised that the concept of
"You are paid to use your hands and should carry out instructions to the
letter without any change by you, and you should keep your lunch box and
your brains in the locker before entering the factory", did not work in
the Japanese workplace.
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