Best policies to manage organizations unveiled
Intuition, love and affection, empowerment and trust are the best
policies to manage an organisation was the opinion of all Managing
Directors and CEO’s who spoke at the Business Leaders Forum.
Joint Managing Director and Brand Strategist, Dilith Jayaweera
sharing his thoughts at the Forum in the session of the IPM conference
titled 'The evolving New HR agenda' said that “Love and affection was
the best way to manage individuals. It is freely available, therefore,
use it for the betterment of the organisation and the country.”
He said “ HR is foreign to me and my organisation and we don’t have
an HR department.
We have 3900 people and I call them my group.
We shouldn’t take everything foreign and put it into practise. We
believe that organisations are there to share everything with one
Our organisation is built on love, affection and trust and we have no
hierarchical structure We started with nothing and have risen to what we
are today since we don’t have an HR department”.
Jayaweera said that in the Sri Lankan context, some of the foreign
theories cannot be justified.
“ HR happens in an organic manner at our organisations and not in an
artificial manner and the philosophies are based on Buddhism.”
Managing Director CEO Lanka Harness Company (Pvt ) Ltd, Rohan
Pallewatta said that his organisation was built on a trust culture and
since he was of the view that human beings should not be monitored, his
company doesn’t have a supervisory grade.
The core business of the company is manufacturing impact sensors for
automobile air bags and seat belts and his customers include the best
automobile manufacturing companies.
The quality requirement of the products manufactured by the company
are 1 ppm which means only a single defect will be tolerated for a
This achievement is unique since it is the first time a Sri Lankan
company has entered the international market with a 1 ppm quality
He said that he employs around 250 and all of them have visited Japan
on training. “ I never get them to sign a document but before they leave
for Japan, I get them to my office and look into their eyes and say I
trust that you’ll will return and they have kept their word. This is
intuitive knowledge and it has worked well for me ,”said Pallewatta. “In
western countries, everything is based on logical knowledge while in the
East it is based on intuitive knowledge.”
Director MJF Group, Dilhan Fernando said “I am marketer and I don't
have qualifications in Marketing. Marketing for me is not being seated
in a Board room but visiting super markets and other places where the
product is sold to understand the consumer, which is a must to survive.”
He said “From the tea plucker to the sales director, everybody in the
organisation has one vision and looking after the needs of staffers is a
priority in our company. Everybody working in the organisation, from my
father to the labourer interact closely with each other, which has made
our brand well-known around the globe, as everyone works with a
Director Janashakthi Insurance Prakash Schaffter said that the
Company recruits people without skills and personality and moulds them
investing a lot of money.
He said “Our Company was like a Club and we have many gatherings and
outings as we want our people to feel that coming to work is an
There is a lot of communication. We maintain discipline by making
each individual understand how their job impacts on the others, which is
giving good results”. He was of the view that if an employee is
delivering the goods, the shackles should be taken away. We empower our
staff to manage themselves.”