AIA teams up with Sampath Bank

AIA Insurance has partnered with Sampath Bank for customers entitled to motor claims to obtain cash from any Sampath Bank ATM in the country.

Deputy CEO, AIA General Insurance Lanka Limited, Tanuj Edward said, "All we need is our policyholder's NIC number and mobile number. A system generated confidential PIN number is sent via SMS that enables the policyholder to withdraw cash up to Rs. 40,000 from any Sampath Bank ATM. If the claim is more than that, the customer can easily obtain the remaining amount over the counter at the bank."

"This hassle-free claim settlement is a value addition we have launched to make it easier to do business with AIA. We are constantly initiating more ways to make life convenient for customers and this adds to our extensive range of innovative service enhancements," said Head of Marketing, AIA Insurance, Suren Perera.

"This advanced process eliminates the need for a motor customer to visit our offices to collect a claim or await a settlement cheque. This certainly adds value to their overall claim experience," he said.