IPM program on corporate etiquette

The Institute of Personnel Management (IPM), Sri Lanka's premier professional body in HRM, will hold another training program on Corporate Etiquette on Thursday, March 31 at the Galadari Hotel.

The programs centered around 'Personality Development and Corporate Etiquette' and primarily targeted at employees who come into direct contact with customers and the public will be conducted by Kumar de Silva.

The course content is home-grown and crafted with a strong Sri Lankan flavour in an international context, and consists of five detailed and interactive segments - General corporate etiquette, Hygiene and grooming, Cocktail protocol and wining/dining, Effective communication skills and the international travel-savvy passenger.

CEO, IPM Sri Lanka, Dyan Seneviratne said, "de Silva will share his wide ranging experiences, gained in Sri Lanka and France, to help corporates boost their confidence, strengthen social performance levels and charter their personal role in the journey to success."

Kumar de Silva said, "Corporate Etiquette isn't about holding a glass of whisky or wine at a cocktail, or eating with a fork and knife at a business meal. It's much more than that. My sessions immerse the participants in a 360 degree head-to-toe experience which is vertical and horizontal. To me, they are all unofficial brand ambassadors of the organisations they work for and thus their behaviour and every move are of critical importance."

Corporate employees are constantly being challenged by the rapidly changing needs of the business environments they function in. "It is thus of critical importance that the staff of every organisation is endowed with finely tuned soft skills to enable them to stand out tall and be the envy of their peers," he said.