TVS to assist motor-cycle owners

TVS has decided to assist all motor-cycle users by providing frequently used spare parts (such as, Brake shoes, Cables, Head lights, Chain sockets and Filters) to customers at very competitive prices through their islandwide dealer network.

Assistant General Manager (Customer Service) Roshan Jayasingha said generally there are two types of parts in a motor-cycle, or in fact in any vehicle, the first type is ware and tare parts and the other is life long parts like Brake Cables, Oil filters, should be replaced in the short term, but engine repairs should be done in the long term.

However, most users refrain from using genuine spare parts for meaningless and shortsighted reasons.

As a result, the customer could end up by paying huge sums of money for frequent repairs.

We have realised that our customers should never be allowed to face such problems and should instead benefit by using genuine spare parts from TVS and we have made these spares freely available through our dealer and service network.