Janashakthi Insurance relocated in Negombo

Janashakthi Insurance PLC relocated its branch in Negombo to St. Joseph's Street, Negombo.

The branch was opened by Municipal Commissioner of Negombo, Mallika Fernando along with Managing Director of Janashakthi, Prakash Scaffter. The senior management of Janashakthi, sales staff and customers were present.

Managing Director, Janashakthi, Prakash Scaffter conducts the first transaction at the new branch.

Janashakthi has been in operation in Negombo since 2000. The new branch has been refurbished and is more spacious allowing better service facilities to customers.

"Janashakthi caters to all segments of society that is the reason our network is spread wide across the island. Our focus is continuous improvement and to offer the best for our customers in terms of services and facilities. We are not new to this city but we hope to upgrade not only the look and feel of the location but also the service levels with integrated solutions," said Managing Director of Janashakthi, Prakash Scaffter.

"We see the branch as a key touch point and we see our retail space must begin to speak to customers visually representing the ongoing proposition of trusted protection.

We hope it will represent the true face of the company that markets some of the most innovative and customer friendly insurance products such as Life Unlimited, the only financial plan in the world to provide customers with life time medical protection and lifelong natural and accidental death insurance," he said.

General Manager, Sales and Marketing, Ms Shehara de Silva said, "The branch identity is attempting to signal the beginning of a new look and feel, that will epitomise the core brand personality of simplicity, warmth, friendliness, and authenticity. We want our customers and staff to feel at home, we want to retain an essentially local feel which is also difficult in the typical clinically, modern, functional office space.

We are attempting this without escalating costs which is the challenge."

"We have created a small indoor garden with potted troughs which is the nearest we can get to a central courtyard that is an iconic local architectural feature.

We have even taken trouble with the ergonomics of the chairs to make sure staff and customers are comfortable." "We have studied the processes and functions within the office and let the simple layout work around these needs," she said.

A spokesman for the company said, "The new branch is computer linked with the head office as are all Janashakthi branches, thereby offering customers the flexibility to access information and carry out transactions for their policies without a hassle."