Jetwing ties up with Suntel

Jetwing entered into an agreement with Suntel Limited, the leader in corporate and business telecommunications in Sri Lanka to provide a comprehensive telecommunication solution for the Jetwing Group.

Jetwing Hotels has a history starting from the 1970s. Two decades later, the company emerged as the market leader, dominating the responsible, sustainable and nature tourism segments. Hotels in the group such as Jetwing Beach, Jetwing Lighthouse, Jetwing Blue Oceanic, Jetwing Ayurveda Pavilions, Jetwing Hunas Falls, Jetwing St. Andrew’s, Jetwing Seashells, Jetwing Tropical Villas and more recently, Jetwing Vil Uyana have become internationally acclaimed properties today.

The Suntel’s association with Jetwing started with Jetwing travels in 2002. The business association blossomed with time and high service standards experienced by the Jetwing Travels made other group companies to switch to Suntel.

The service standard coupled with cutting-edge technology delivered to the group enabled the company to face ups and downs of the industry with resource optimisation.

Economisation

Suntel has prodded Jetwing with the latest telecommunication solutions to maintain its competitive advantage as a market leader and trend setter for Sri Lankan hospitality.

This intelligent solution facilitates Jetwing to fine-tune its supply chain and processes around the country and to deliver a world class service experience to local and foreign visitors.

Tourism industry in Sri Lanka has been affected by the world economic recession and the security concerns in the country, but Jetwing managed to maintain its performances evenly, especially through targeting local visitors.

Faced with this, Suntel designed the solution for economisation of resources, zero on capital expenditure, and optimise operational expenses, while maintaining high standard service as per expectation of the customer.

Cost-effective

The Managing Director of Jetwing hotels Ruwan Samarasinghe said; “when it comes to increasing demands from our guests we need reliable partners to work with, let it be Telecommunication or any other service. We choose Suntel due to exceptional service levels along with the flexibility offered to us, which suited our line of business with cyclical effects”.

Suntel is a joint venture company that brings together the resources and expertise of Swedish telecom giant Overseas Telecom AB, Metrocorp (Pvt) Ltd., Townsend Limited of Hong Kong, the National Development Bank, and the International Finance Corporation (IFC) - a member of the World Bank Group.

The combination of technical and operational expertise evident in Suntel, supported by a sound financial base, has helped create a company, which is committed to being Sri Lanka’s preferred telecommunication service provider, through service excellence and cost-effective delivery.