Customs - better service with new technology

by Lalin FERNANDOPULLE

The Customs will introduce electronic handling of trade documentation to enhance efficiency and speedy delivery of consignment, said Director General, Customs C. S. W. Jayatilake addressing a ceremony to launch the DHL Airside Gateway Facility at the Bandaranaike International Airport (BIA) on Wednesday.

Manish Patel addresses the media. Pic: Wimal Karunatilake.

He said around 80 percent of trade documentation is handled manually which needs to be replaced with a more effective system. Electronic documentation will be introduced soon to the Customs.

"International trade has to be on one platform to derive the maximum benefit of technology. The Customs is geared to provide a better service in a challenging environment", he said.

The new gateway facility set up with an investment of Rs. 43 million will reduce transit time by half a day. The Gateway facility in Sri Lanka has the latest technology and cargo handling equipment.

The 15,000 sq.ft facility provides faster clearance and seamless handling of in-bound and out-bound consignments. The facility is scaled to accommodate growth over the next five years.

DHL Express Country Manager, Manish Patel said Sri Lanka's air cargo transportation has a strong growth potential in a more vibrant business environment.

"Growth in international trade makes a vital contribution to the economy. DHL's new Gateway facility at the BIA will enhance efficiency and export revenue to the country", Patel said.

"The facility set up within the BIA enables the company to provide customs enhanced solutions.

The investment strengthens private public partnership which is essential to promote international trade", he said.

The gateway is equipped with CCTV, Clearance In Air (CIA) imaging, material handling equipment, radio frequency scanners, customised racking systems, electronic data interface and inhouse customs and security screening.

He said DHL recorded a double digit growth in trade volumes this year after a major setback last year due to the global economic crisis. Senior Vice President and Area Director DHL Express South Asia, Malcolm Monteiro said the Gateway Service Centre reiterates DHL's commitment to invest in world class facilities in all markets it operates.

DHL operates in over 220 countries and has over 10 service centres in Sri Lanka. The company commenced operations in Sri Lanka in 1980 with an agreement with John Keells Holdings.