Beware of bogus ticketing agencies
The Civil Aviation Authority has warned the public to be aware of
bogus airline ticketing agencies and to refrain from buying air tickets
from them.
All air ticketing agencies should be registered with the Civil
Aviation Authority. There are currently 650 airline ticketing agencies
operating in the island. However, the Authority has identified 103
unregistered agencies selling airline tickets.
The Civil Aviation Authority has started a program to provide
solutions to problems faced by people travelling by air. Passengers have
been requested to forward their complaints in writing to the Civil
Aviation Authority at Hunupitiya Cross Road, Colombo 2. Passenger
complaints can also be lodged to the Managing Officer in Charge of the
Bandaranaike International Airport. |