HR and Finance should coexist
Recently, CIMA and the Chartered Institute of Personnel and
Development (CIPD) entered into a major new strategic collaboration to
foster closer working links between the Finance and HR professions. This
is a timely move to bring about the synergistic results between the
financial and HR experts, in an era where many organisations face a
dilemma on striking the right balance between financial and human
resources.
In this backdrop, it is worth highlighting the stance of the two
professional bodies on the importance of finance and HR aspects of
business.
Chief Executive, CIMA, Charles Tilley said, "CIMA has long advocated
that more emphasis should be placed on measuring the value of
non-financial assets. We are delighted to join CIPD to meet what we see
as a critical issue for business. By working together, we hope to show
that accurate and relevant reporting on an organisation's people, and on
its financials, provides real insight into the true health of the
business, on which sound investment decisions can be made."
Chief Executive, CIPD, Peter Cheese said, "We know that people are
critical of business success. But you get what you measure, and many of
the recent crises affecting business can be traced back to failures of
culture that could have been picked up if longer-term people-related
metrics had been given more weight instead of a myopic focus on
short-term financial results. Our collaboration with CIMA will help us
build hard metrics for what is often seen as the 'soft' contribution of
people and culture, to organisational value."
Important function
For many years finance and HR professions have strived to make its
mark in the business pinnacle. Gone are the days where HR was considered
as a back office and mundane task which was confined to staff
administration and welfare activities. There is ample research which
reveals that HR is considered one of the important functions similar to
finance, marketing, and IT. Moreover, many business professionals
recognise HR professionals as CEOs consultant as they have the innate
skills and knowledge to manage an organisation's most valuable asset,
people.
However, in the light of the above paradigm shift of the HR
profession, it is important to address the tension that exists between
the Finance and HR functions within an organisation.
This may be due to the fact that the finance departments usually
focus on managing cost to increase profitability and consider HR as a
cost factor, as majority of an organisation's cost is on payroll and
staff related expenses.
However, HR regards people as the most valuable asset for an
organisation and would propagate staff related costs as an investment
(training and development, improving staff welfare and benefits).
Inevitably, staff related costs are often considered an unwanted expense
by CFOs. Hence, it is not surprising to find CFOs who reject HR
proposals for staff training and welfare, having nightmares trying to
control cost and maintain profitability.
In many organisations, there is silent friction between the HR and
Finance but, if both professions could look at the synergistic result as
how CIMA and CIPD has strategically collaborated, leverage on each
other's strength and compensate for their weaknesses, the organisation
as a whole could benefit to a larger extent when compared to
organisations where the HR and Finance work in silos and fight with each
other to meet their own functional targets, which is because both
professions tend to manage the organisations 'core areas' -
profitability and people.
An organisation's people are the backbone to ensure profitability for
its survival.
For instance, a company may have the best processes and cost control
techniques to increase profitability. However, if employees are
frustrated, dislocated, and lethargic then it is highly unlikely that an
organisation can sustain its profitability and growth momentum.
Thus, CFOs could benefit immensely from their HR counterparts. HR
professionals are experts in identifying the right person at the right
time for the right job. The HR function is also adept in ensuring the
organisation's HR processes and brands the organisation as an 'employer
of choice'.
EVP
Moreover, in a competitive era where a 'war for talent' exists like
never before, HR professionals also strive to build a strong Employee
Value Propositions (EVP) which refers to the total employment experience
offered by the organisation in exchange for the productivity and
performance of an employee (from the organisation's mission, purpose,
values, reputation, culture, people, training and development,
relationships with superiors and team and total rewards strategy). HR
believes that an effective EVP would attract the right talent and drive
robust performance despite stiff competition.
Considering the above core strengths of the HR function, CFOs should
work in line with HR on how to equip the organisation with the right EVP
and talent to reach its goals.
As finance professionals are experts on cost control, they should
give their input on how the right ingredients are mixed at minimum cost
while ensuring quality, to build a strong EVP for the organisation.
Most HR professionals are criticised for their lack of financial
expertise in understanding the 'numbers' of business and not being able
to reflect HR's value in metrics. Finance professionals could also train
their HR counterparts on basic financial metrics to enable them to add
more value to every penny which the organisation invests on people.
Therefore, HR could be useful to build a robust EVP that would
attract, retain and motivate the right talent at the right time for the
right job to ensure profitability of the organisation and meet the
objectives of the CFOs and finally, achieve the overall objective of the
organisation.
Hence, more avenues should be identified on how HR and Finance can be
linked to improve an organisation's true health and value. The strategic
collaboration between CIMA and CIPD is a major stepping stone for HR and
Finance to coexist.
(The writer is an Associate HR Consultant at HR
Cornucopia, the local arm of HR Cornucopia, India. She can be reached at
[email protected]) |