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Sunday, 15 June 2014

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Hameedia launches 'Grooming Consultants'

Hameedia strives to further enhance the brand's service standards with its latest innovative customer-care solution, 'Grooming Consultants'.

Staying in-line with the evolving needs of its clientele, the launch of 'Grooming Consultants' ensures that Hameedia customers are guaranteed a positive and personalised client experience.

Managing Director, Fouzul Hameed said, "At Hameedia we are passionate about fashion. This is reflected in every minor detail undertaken by us."

"Over 50 percent of our retail staff deliver 360 degree grooming and fashion solutions from tailoring to fashion consultancy, to offering total wedding solutions for grooms," he said.

"This new service practice is set to change the realm of customer service in fashion and set a new benchmark in the industry," Hameed said.

The concept of 'Grooming Consultants' which is another first in Sri Lanka, offering discerning clients personalised service. The 'Grooming Studio' is an innovation created by Hameedia to offer total grooming solutions under one roof.

Solutions offered include the selection of a groom's attire, the co-ordination of his suit with his bride's clothing and personal grooming advice which pays close attention to details such as the groom's posture and haircut.

The launch of 'Grooming Consultants' will enable Hameedia to deliver the ultimate customer service experience.

Fouzul Hameed said, "Sri Lankan men have evolved over a period of time and with changes in their social behaviour, their need for fashionable products has also evolved. 'Grooming Consultants' will ensure that the discerning customers of Hameedia will enjoy a positive fashion experience which will result in customer satisfaction for our clients and a sustainable competitive advantage for our brand." Hameedia, set up in 1949, has a network of over 30 outlets across Sri Lanka. It has also been growing its presence globally with outlets in the Maldives and Australia.

 

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