Carmart gets management certification
Carmart (Pvt) Limited, the authorized importer for Peugeot and Mazda in Sri
Lanka has been awarded the ISO 9001; 2008 certification for its operations.
The certification by SGS covers all provisions and branches of the company. The
ISO 9001;2008 quality management systems certification is based on the eight
principles - customer focus, leadership, involvement of people, process
approach, system approach, continuous improvement, fact-based decision-making
and mutually beneficial supplier relationships.
The ISO 9001:2008 certification is implemented by over one million companies and
organizations in over 170 countries and is considered as the international gold
standard relating to quality management systems.
“Our mission is to provide a leading sales and after-sales experience through
professional, efficient, innovative and responsive service to serve our
employees, society and above all our customers to capitalize the market to its
full potential,” Carmart Director/Chief Executive Officer Yasendra Amerasinghe
“Our efforts only can be successful through continuous improvement of our
processes and by providing exemplary, personalized service to customers,” he
said. - SJ