Question and win
There is no answer without a question. In any activity, questioning
is a key part of effective communication skills. Particularly in
business your ability to carry out your role effectively is in large
part influenced by your questioning skills.
We are all naturally inclined to be inquisitive. Frequently little
children ask questions persistently. It's their way of learning. After
all, how can they increase their knowledge about how the world works
without questioning?
However, over time we are taught to drop this habit. Parents would
normally say things like "stop being so nosey" or "stop asking so many
questions."
Most professionals tend to believe that questioning is easy but it's
not really so. It's a skill that needs to be consciously developed.
Garbage in, garbage out, is a popular truth, often said in relation to
computer systems. The same principle applies to communications in
general: If you ask the wrong questions, you'll probably get the wrong
answer, or at least not quite what you're hoping for.
Clarity of your answer depends on the clarity of your question
It's paramount for employees to understand the operating environment,
competitor strategies and all key stakeholders of the business as
accurately as possible for effective response.
To receive, process and comprehend information in context demands
effective questioning.
Creating and asking good questions takes time and practice. The
clarity of the answer depends entirely on the clarity of the question.
Thinking without questioning 'is like drinking without swallowing.
It is obvious that anyone who has better questioning skills is likely
to have more knowledge and understanding than a person who has a lower
level of skill.
It takes more than just knowledge or understanding of different
question types to make someone a good questioner.
Thinking without questioning is like drinking without swallowing.
Thinking is critical for strategising and problem solving. There are
some common questioning techniques, and its very important to learn
these techniques and acquire and develop the art.
It's a discipline that has to be inculcated and I would encourage you
to acquire that. I didn't want to sound rhetorical by sharing with you
the techniques to develop questioning skills, you can do your research,
read and understand. But what's equally important is to stay vigilant
and learn from people who do this well. You would see the strong
co-relation between right questioning and effective solution. So keep
questioning for the best solution.
No question is dumb or stupid
There is no such thing as a stupid question. It's a matter of
perception. While some things may appear basic and common sense to one,
they may not be to another. Believe that everyone has the right to
knowledge and that everyone is free to ask his or her query without any
hesitation.
This should be encouraged in organisations for new dimensions.
Sometimes people ask questions, to which the answers seem so obvious,
that make it hard to believe the questioner is serious.
But this should not be a reason to discourage employees from asking
questions.
Questions are good to ask and no question should be considered dumb,
no matter how far-fetched it is.
A question is an attempt to learn something new, and that is always
smiled upon in all societies. Space for questioning is space for
innovation and creativity and that's wealth.
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