Mobitel introduces services for differently-abled

Mobitel launched a service for differently-abled customers on January 1.

Mobitel has renovated all its branch offices making them accessible to all and has trained frontline staff and has a team that will visit differently-abled customers on request to meet their communication needs.

This entails the doorstep services of a Mobitel customer care executive. Offered through registration, these services range from SIM card replacements to new connections, service activations and many more.

Chief Executive Officer, Mobitel Lalith de Silva said, "We are a brand that truly lives and breathes its credo. Meeting our customer expectations will always take pride of place when strategic decisions are made." "Today, we cater to customers from different walks of life and with varied abilities. As a socially responsible corporate entity - it is imperative that our services are available to our customers at their own convenience and comfort."

"Mobitel's work is based on a strong customer-centric foundation which revolves around our credo of 'We Care. Always.' which stands for respect, appreciation, trust, efficiency and an innate sense of our customers' needs," he said.