First women’s BPO launched in Uduvil
ICTA launched the first women’s rural BPO on March 8 to commemorate
International Women's day. It is also the third rural BPO to be
launched. This BPO, in the Jaffna District, is being launched in
partnership with the Foundation for Advancing Rural Opportunities.
This initiative is not only the very first in the Northern Province
but it is also the very first women’s BPO in the country, a senior ICTA
spokesperson said. According to ICTA sources it is the outcome of
successfulcollaboration between the ICTA which has been at the helm of
driving ICT in rural areas and the Foundation for Advancing Rural
Opportunity, FARO a non profit organisation that actively supports
employment generation in rural areas by outsourcing business processes
of Colombo-based blue chip companies to the village.
This new BPO, named after the Founder of the School is the Eliza
Agnew BPO Service Centre is hosted at the Uduvil Girls’ College in
Jaffna. Partnering FARO on this venture is Hayleys Business Solutions
International (Pvt) Ltd., HBSI (Pvt) Ltd who is very enthusiastic about
their foray into rural areas with outsourcing work. The Company was
closely involved in the project from the onset – in selecting operators,
training and equipping the Centre.
ICTA sees this as a very important milestone in its efforts at taking
the benefits of ICT to every village and every citizen. More importantly
it supports the Government of Sri Lanka in its efforts at ensuring an
equitable development of the country. The e-Society program of ICTA has
implemented over 200 ICT based projects across the country. These
projects have delivered to the door step of rural communities a host of
valuable services – crop price information delivered to farmers via
their mobiles; coordinates for fishing locations delivered to fisherman
via their mobiles; text-to- Braille software which opens up the Internet
and e-mail up for the visually impaired; e-learning software that makes
learning fun for children.
The very first rural BPO was opened in Mahavilachchiya in the
Anuradhapura District
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