SLI expedites medical claim settlements through TAB solutions

The first Tab being presented to the medical coordinator by Chairman SLI, R A Jayatissa, Managing Director and CEO of SLIC,Mohan de Alwis, Executive Director SLI ,Piyadasa Kudabalage and DGM IT Ajith Wijesundera look on.

Sri Lanka Insurance(SLI) extended its TAB solutions to speed up and fine-tune medical claim settlements, to enhance customer convenience.

The software was developed by the company's own IT division.

The officer now has the ability to receive the claim intimation from the call centre via SMS, , and on sight filling of claim forms checking policy information and uploading approval documents will be possible through the TAB machine, which would be sent to a claims underwriting officer at the claim authorisation centre.

The claim will be assessed and authorised immediately and would be passed on to the payment section to process the settlement.

This on time inspection system, which enables the coordinator to immediately share the claim details with the claims processing officers at the head office, will no doubt make the claim process a pleasant experience for the customers, with less forms to fill and less places to visit.