EFFICIENCY GOALS FOR POLICE

‘KPIs’ to be introduced next year:

By Anurangi Singh

The Sri Lanka Police is to implement the KPI (Key Performance Indicator) system to streamline operations and evaluate the performance of the Department.

After implementation, the KPIs will be the key factor determining performance assessments and promotions in the Police service, at all levels, informed sources of the Ministry of Law and Order said.

Under the new system, the Ministry will assess quality, efficiency and the productivity of Police officers, on a yearly basis, and rank them accordingly.

A senior ministry spokesman said the KPI system and transparent performance assessment system would drive a dramatic change in the quality of the Police service. The Ministry, he said, is in the process of studying the KPI implementation systems in the private sector.

Law and Order Minister Sagala Ratnayaka told the Sunday Observer that the Sri Lanka Police would implement the KPI system from next year.

KPI is a popular performance assessment system widely used in the private sector.

Earlier this year, the government decided to implement the same system in State owned enterprises (SOEs) to streamline operations and increase efficiency.

The government announced that State enterprises meeting the annual KPI targets would be recognised and duly rewarded. At the same time, fresh targets would be set for them, in a fully transparent manner, with a strong focus on their work-load and output.

Several countries, such as Malaysia, Singapore, South Africa and Canada have already implemented the KPI system, successfully, in the government sector.