Dialog opens hi-tech Customer Service Centre

Dialog Telekom PLC, opened its largest hi-tech Customer Service Centre in Colombo. Dedicating the whole of 20,000 plus square feet, to serving its customers through highly trained customer service consultants, a multitude of technology displays and several lifestyle specific experience zones, the company has styled the country's largest customer service centre on its vibrant tagline "The Future Today".

Situated at T. B. Jayah Mawatha, Colombo 10, the latest addition to the company's countrywide network of service centres is the largest and most sophisticated Customer Service Centre in Sri Lanka.

The new centre is home to over 150 customer service professionals trained in multiple technologies ranging from third Generation Mobile communications, fixed line and Broadband through to Digital Television, and promises an unmatched service experience to the company's customers.

Dialog Telekom, winner of the APCSC Asia Pacific Customer Excellence Award in 2007, has invested heavily in Customer Service infrastructure over the years maintaining robust services standards on the backdrop of burgeoning growth and geographic expansion.

Dialog's Group Senior Vice President for Service Delivery Sandra De Zoysa said, "We are committed to delivering the promise of the Future - Today by our continuous efforts to place our valued customers at the heart of all our service delivery initiatives.