Problem-solving skills have value
In the modern world, problems have become complex to resolve. Those
with answers will beat the rest. Problem-solving skills have value in
many areas of life. Employers value employees who can solve problems
without the need to always find a supervisor.
Entrepreneurs may need to think outside the box to create a business
that thrives and stands out from other similar businesses.
Analyse and investigate
First, you must recognise there is a problem before you can solve it.
If something doesn't feel right or doesn't provide the expected outcome,
you may have a problem. Understand the circumstances and determine
whether or not a problem exists.
If you are unclear as to what needs to be solved, then you are
probably going to do the wrong thing and get wrong results. To show an
understanding of the problem, you need to assess and analyse the problem
carefully.
It sounds simple, but some people jump the gun and try to start
solving the problem before they have analysed and understood the
problem. Continue to ask 'why' questions until you have a good
understanding of the problem.
Explore options
Once you have explored the depth of the problem, think through all
the viewpoints, so you can find the best solution for it.
Involve your team, if a team exists. Whenever there is a problem,
ensure you can describe it equally well from each team members
viewpoint. Take time to come up with as many practical solutions as you
can.
Don't discount answers at this stage. Take them all in and list them
so that you can explore all possible solutions. Don't be afraid to think
outside the box and suggest solutions that may not be a part of the
standard process.
Take your list and begin to weed out the impractical, so you can
focus on the practical.
If you have a team, you might suggest that each team member takes one
or two suggestions and investigate how that suggestion could correct the
problem.
Analyse the changes that would occur in the overall process, not just
the immediate problem. Take care to not create new problems with your
solution. You may find making a list of all the steps involved in your
problem will help you identify possible consequences and mis-steps.
You can also share solutions with other team members to see if others
see potential benefits and risks you missed.
Right choice
Choose one or two possible solutions and implement them. You may want
to implement solutions one at a time.
Watch the situation and evaluate how your solution changes things.
Careful observation may allow you to alter your choices quickly if the
solution doesn't solve the problem or creates changes you did not
expect.
Keep track of the problems you solve successfully. Your thinking and
effective problem solving skill will help you advance in your career and
benefit your employer. |