IFS to unify business info for 1,000 web-based users in Asia

Singer has chosen IFS, the global enterprise applications company to unify its customer, inventory and financial information systems. This visibility of real-time data will enable to reduce costs and increase profit margins, along with standardising best practices across the region.

One-thousand web users are now using the system, which is the highest number of users connected in the Asian region. Vice President, of IFS South Asia Jayantha de Silva said that "Much of the development of our standardised solution took place in Sri Lanka by our consulting arm. As IFS technology is component-based, the developments made in this region can now be used globally and upgraded to any version of IFS."

Singer, one of the world's leading retailers of home appliances and furniture, as well as consumer and artisan sewing machines, [anvano2] needs to track business information throughout its Regional network.

The IFS Retail and Hire Purchase solution, which will be used across its branch network, comprising over 1,000 shops, will give Singer greater visibility of all transactions, hire purchase and financing schemes.

It will also improve the coordination of order-tracking, manufacturing, inventory and shipping of goods between multiple locations. "Our aim in implementing IFS Applications was to improve processes allowing local management more time to analyse and reflect on their businesses, with a flow on improvement in forecasting," said Theo Renard, CFO, Singer Asia.

"Now, when a customer makes an order in a Singer shop, traceability of that transaction is available all the way up to the managing director.