Ericsson recognised for telecom operations management

Ericsson was named the worldwide leader in telecom operations management by industry analyst firm Gartner (Market Share Analysis: Telecom Operations Management Worldwide, 2011-2012, April 29, 2012).

According to the report, which profiles the top five telecom operations management system vendors, Ericsson was ranked first worldwide for OSS (Operations Support Systems), BSS (Business Support Systems) and Next-Generation Service Delivery and Provisioning solutions and services.

Head of Ericsson's Business Unit Support Solutions, Per Borgklint said, "Over the past two years, Ericsson has made strategic acquisitions and investments to position the company as a market leader in telecom operations management.

Today, we are proud Ericsson has been named the worldwide leader in Gartner's telecom operations management systems report and believe this was a due to our strategy and efforts," he said.

"Looking ahead, we anticipate that Ericsson's forefront position in the IP, LTE (Long Term Evolution) and self-organising network technology domains will drive additional demand for telecom operations management system solutions and services, leading to prime involvement in major communication service providers' transformation programs," Borgklint said.

President of Ericsson Malaysia and Sri Lanka, Todd Ashton said, "We help customers respond rapidly and efficiently to consumer demands on service and network performance".

"IT and Network Operations management is a crucial building block for customers. Our approach is to reduce risk and ensure efficient processes by leveraging our global leadership in Managed Services, Consulting and Systems Integration and by providing IT software systems. This area will be a major source of competitive advantage for operators," he said.